This site is published by:

Mekong Skins, whose registered office is 4 s Riverside 4/3rd Thu duc Saigon

Our products are shipped from Viet Nam.

Address of Web site: [email protected]
 Phone+ 841225656797 Viet Nam 


General conditions of sale (hereinafter, the terms & conditions)

Object of the terms & conditions.

The terms & conditions are applicable exclusively to online sales of company's products the Mekong Skins on the site where access is free and open to any Internet user.

Scope of the terms & conditions.

The terms and conditions exclusively govern contracts of online sales of company's products the Mekong Skins to buyers who are consumers (hereinafter, consumers) and with order form constitute the contractual documents binding on the parties, excluding all other documents, flyers, catalogs or photographs products that have only an indicative value.

The terms & conditions are applicable to products delivered to consumers, regardless of their country of residence.

The terms are written together with the contractual information mentioned on the site in French.

Availability and enforceability of the terms & conditions.

The terms and conditions are made available to consumers on the vendor site where they are directly available and can also be communicated upon request by phone, email.

The terms and conditions shall be binding on the consumer who recognizes, by ticking a box provided for this purpose, have knowledge and to have accepted before command.

The validation of the order by his confirmation is accession by the buyer in the terms and conditions in force on the day of the command with the conservation and reproduction provided by the seller.

Modification of the terms & conditions.

The seller reserves the right to modify its terms and conditions at any time.

In the event of amendment of the terms and conditions, the applicable terms and conditions are those in force at the date of the order which a dated copy to date can be given at his request to the consumer.

Clauses of the terms and conditions.

The nullity of a contractual clause does not void the terms & conditions.

The failure to implement temporary or permanent one or more clauses of the terms and conditions by the seller cannot assert waiver of its share to the other clauses of the terms & conditions which continue to produce their effects.



The photographs illustrating the products do not constitute a contractual document.

Operating instructions.

Mode of use of the product, if it is an essential element, is mentioned in the electronic catalog or no later than its delivery.


The products comply with applicable regulations relating to safety and health of persons, the fairness of commercial transactions and the protection of consumers at the time of their placing on the market.


Sale price.

Selling prices are indicated for each of the products listed in the electronic catalog, in euros inclusive of all taxes, excluding costs of delivery and transport mentioned prior to validation of the order and charged additionally.

The total amount due by the consumer is indicated on the order confirmation page.

The selling price of the product is that in force on the day of the order.

Was modified.

The seller reserves the right to modify its prices at any time, while guaranteeing to the consumer application of the price in force on the day of the order.



The online sales offers presented on the site are reserved for consumers residing in a country appearing in the list 'Country of delivery' in the 'your basket' tab.

This list may be amended at any time by the seller.


The online sales offers presented on the site are valid, unless particular duration, as long as the products are listed in the electronic catalog and within the limit of stocks available.


The acceptance of the offer by the consumer is committed, in accordance with the method of the double click, by the confirmation of the order.


Stages of conclusion of the contract.

To order, the consumer creates an account.

After having filled his cart indicating the selected products and the desired quantities, he chose his country of delivery, as well as its mode of delivery, which differs according to the selected country.

It finally clicks the button "Order basket".

Before clicking on the button "Confirm order", the consumer has the opportunity to check the detail of his order and the total price and to return to previous pages to correct possible errors or possibly to modify his order.

The confirmation of the order entails acceptance of the terms & conditions and form the contract.

An e-mail acknowledging receipt of the command is sent by the seller as soon as possible.

Upon receipt of the order by the seller, an invoice is sent by mail to the consumer.

During the expedition of the command, a new mail addressed to the consumer with the tracking number for the package.

Modifying command.

Any change order by the consumer after order confirmation is subject to acceptance of the seller.

The seller reserves the right to make the product ordered changes that are related to technical developments in the conditions laid down.

Validation of the order.

The seller reserves the right to refuse any order for legitimate reasons and, more particularly, if the quantities of products ordered are abnormally high for buyers who are consumers.

Unavailability of the products ordered.

If the products ordered are unavailable to the delivery, the consumer is reimbursed without delay.



The contract of sale is formed at the time of sending by the consumer of the confirmation of his order.

Archiving and evidence.

Archiving of communications, purchase orders and the invoices is carried out on a reliable and sustainable way support constitute a loyal and durable copy.

These communications, purchase orders and invoices can be produced as proof of the contract.


Your parcel is shipped at your own risques.vous have 7 days to return the product if you are not satisfied, the transport costs are at your expense, we will proceed to an Exchange, if you decide to Exchange will be responsible for transportation costs.


Terms of payment.

The price is payable in full after the order confirmation.

The payment is made immediately to the order by PayPal or bank transfer.

Bank transfer fees are your responsibility.

Securing the payment.

The site is equipped with a system for securing online payments enabling customers to encrypt its data bank.


Delivery time.

The seller undertakes, in accordance with the limit indicated on the site for each delivery products, to deliver the products within a period of 15 days in the case of detention of the product in stock. In the case of a product that is no longer in stock, the seller undertakes to deliver the product within a month.

Terms of delivery.

The products are delivered to the address indicated by the consumer on the order form.

Any complaint of error of delivery must be made by the consumer to the seller the day of delivery or the first business day following the delivery at the latest.

The delivery is made by post.

In the case of delivery by a carrier, shipment must be signed by the consumer who must verify at reception compliance and State of product packaging.


The consumer has at any time a right of access, modification, rectification and deletion of the personal data.